Terms and Conditions

Please read the following Delivery Conditions carefully before placing orders. FAJAS BELLADONNA S.A.S., (hereinafter referred to as “The Company”), a company legally constituted under the laws of the Republic of Colombia, identified with NIT 900.909.270-1, domiciled in the city of Pereira at street 94 # 14-73 PQ industrial la villa BG 3, defines the following terms and conditions:

1. APPLICATION OPTIONS: These Delivery Conditions apply to all offers and contracts relating to the sale and supply of products by The Company. When you make a purchase of any product through any of our direct sales channels, your acceptance of the Delivery Conditions during the order process constitutes your acceptance of the applicability of these Delivery Conditions. It will only be possible to deviate from these Delivery Conditions if The Company shows its agreement in writing.
2. OFFERS AND PRICES: The Company will not be liable for obvious transcription errors, mistakes in promotional descriptions and other statements in the offer therein. Minor color or other variations in products may occur as a result of different image acquisition and display technologies, or for other technical reasons. The Company is not responsible for these variations and deviations.

The listed prices include VAT. Prices are expressed in Colombian pesos. The Company reserves the right to make changes to prices and product prior to an order being placed. The Company reserves the right to change, limit or terminate special offers or promotions at any time.

3. FORMALIZATION OF THE CONTRACT: To formalize a purchase-sale contract at any of our direct sales points, you must be at least 18 years old to be able to purchase products.

The products offered by The Company are solely an offer to enter into a sales contract. The sales contract will only be effectively concluded when the will of the Company and the client to formalize the contract is unequivocally expressed. You must ensure that the information you provide to The Company in the application or order is accurate and complete. The Company is not obligated to accept an order. The Company shall have the right at any time to verify an order in advance or to reject an order without giving reasons.

4. DELIVERY: The Company will deliver to the address provided by you within the Colombian territory registered at the time of purchase or at the time of purchase in the case of physical channels. Deliveries will be made on business days, except holidays. All deliveries will be accompanied by a confirmation of receipt.

If you request that The Company deliver the order to several different locations, the Company may charge you extra delivery costs; Each of the individual shipments will constitute an independent contract which will have the same treatment and stipulated delivery time as an individual order and this will not give you the right to cancel any other shipment. If you submit a product return due to withdrawal, exchange or return, you must assume the cost of round-trip freight. Delivery periods outside of direct physical points are indicative and are therefore not considered strict deadlines. The mere fact of having exceeded a delivery period will not give you any right to compensation. To do so, you can notify this situation through a PQRS (Requests, Complaints and Claims) to the Customer Service Area through the means of communication already indicated. .

1. OPTIONS IN CASE OF DELIVERY PROBLEMS: If The Company discovers before entering into the contract that it cannot supply the ordered products, it may offer you an equivalent product in terms of quality, price and function; You will not be obliged to accept the replacement product, therefore, if you wish, you can return it within 5 days and the Company will bear the costs, this does not mean that you cannot make use of your right of cancellation or return. .

Likewise, the Company discovers later that it will have the right to terminate the contract. Naturally, it will immediately inform you about this and refund any payments you have made.

2. PAYMENT METHODS: The Company has several payment methods and forms, which you can consult directly on our Website (co ) and/or at physical points. The Company will carry out an individual credit check for each purchase in accordance with the Company Protection Policy. Depending on the results of this control, The Company reserves the right to reject certain methods of payment.
3. BILLING: By making purchases on the Website (co) or at physical direct sales points, you implicitly accept as a customer freely and voluntarily, receive and pay on the respective due dates, the electronic invoices originated by the purchase of items from The Company, and you also authorize it to, as of the date, publish the invoice for the sale of items purchased by the company mentioned as the purchaser in this document.

-Likewise, you accept as a client the sending of the invoice by electronic means and this exempts the Company from sending it physically.

• The sending of invoice by electronic means will be available for your service from the date, and this will be exclusively invoiced electronically, except in cases of contingency plan for technical damage to the systems where an invoice will be delivered. manual invoice.
• Each invoice issued by The Company complies with the requirements established by the DIAN, therefore, in the event of any claim, the same solution procedure applies to PQRS (Petitions, Complaints and Claims) by contacting us at the following email clientservice@fajasbelladonna.co
• As a client, you acknowledge and accept that it is your responsibility to have the active service of the email reported for this purpose.
• Acceptance of the invoice will be understood as notification of receipt or reading of the email sending the invoice for all legal purposes.

4. RESERVATION OF TITLE: The products supplied will remain the property of The Company until you have paid in full all amounts arising under any contract you have with us, including the payment of costs, that corresponding to previous or subsequent deliveries or the of partial deliveries. You will not be able to sell, dispose of, or encumber the products before acquiring ownership of them.
5. APPLICABLE LAW: Colombian law will apply to the contract.
6. PRODUCT MAINTENANCE: The Company would like to draw your attention to the washing and maintenance instructions printed on the product labels. The Company will not be responsible for any damage resulting from incorrect or inappropriate handling or use of the products, including use contrary to instructions.
7. RECOMMENDATIONS FOR USE AND CARE.

• Use mild soap when washing the garment.
• Dry in the shade.
• Do not wash in a washing machine.
• Do not use bleach.
• Do not iron.
• Do not twist.
• Avoid using rings, handles or any type of sharp element when putting on the garment.
• We recommend using the correct size in your girdle; If it is smaller it could cause various discomforts to your health and skin, it could also cause early deterioration of the garment and if it is a larger size it could not generate the expected results. Plus, you won’t be comfortable with her.
• At the time of use, do not leave the lace or silicone band in the same place; it is recommended that you move it when you go to the bathroom, so as not to cause a burn or allergy.
• If you observe any allergic reaction, you should stop using the garment and we invite you to consult with your doctor.

ONLINE STORE Please read the following Delivery Conditions carefully before ordering products in our online store. FAJAS BELLADONNA S.A.S., (hereinafter referred to as “The Company”), a company legally constituted under the laws of the Republic of Colombia, identified with NIT 900.909.270-1, domiciled in the city of Pereira at street 94 # 14-73 PQ industrial la villa BG 3, defines the following terms and conditions:

1. APPLICATION OPTIONS

These Delivery Conditions apply to all offers and contracts relating to the sale and supply of products by The Company. When you make a purchase of any product on our Website (fajasbelladonna.co), on any web page directly connected to our Website (< a href="http://www.fajate.co/">fajasbelladonna.co), or accept an offer from The Company, your acceptance of the Delivery Conditions during the order process constitutes your acceptance of the applicability of these Delivery Conditions. It will only be possible to deviate from these Delivery Conditions if The Company shows its agreement in writing.

2. OFFERS AND PRICES

The offers on our Website (fajasbelladonna.co) are without obligation and do not bind the Company. The Company will not be bound by obvious transcription errors, mistakes in promotional descriptions and in other statements in the offer in this. Minor color or other variations in products may occur as a result of different image acquisition and display technologies, or for other technical reasons. The Company is not responsible for these variations and deviations. The listed prices include VAT. Prices are expressed in Colombian pesos. The Company reserves the right to make changes to prices and product prior to an order being placed. The Company reserves the right to change, limit or terminate special offers or promotions at any time.

3. FORMALIZATION OF THE CONTRACT

To formalize a purchase-sale contract through our online store, you must be at least 18 years old to be able to purchase products through our Website (fajasbelladonna.co< /a>). The orders you place through the Website (fajasbelladonna.co), for the products offered by The Company are solely an offer to celebrate a sales contract. The sales contract will only be effectively concluded when The Company confirms the order by email. You must ensure that the information you provide to The Company in the application or order is accurate and complete. The Company is not obligated to accept an order. The Company shall have the right at any time to verify an order in advance or to reject an order without giving reasons.

4. DELIVERY

The Company will deliver to the address provided by you within Colombian territory, registered at the time of purchase. Deliveries will be made on business days, except holidays. All deliveries will be accompanied by a confirmation of receipt. If you request that The Company deliver the order to several different locations, the Company may charge you extra delivery costs; Each of the individual shipments will constitute an independent contract which will have the same treatment and stipulated delivery time as an individual order and this will not give you the right to cancel any other shipment. Delivery periods are indicative and are therefore not considered strict deadlines. The mere fact of having exceeded a delivery period will not give you any right to compensation. To do so, you can notify this situation through a PQRS (Requests, Complaints and Claims) to the Customer Service Area through the means of communication already indicated. .

5. OPTIONS IN CASE OF DELIVERY PROBLEMS

If The Company discovers before entering into the contract that it cannot supply the products ordered, it may offer you an equivalent product in terms of quality, price and function; You will not be obliged to accept the replacement product, therefore, if you wish, you can return it within 5 days and the Company will bear the costs, this does not mean that you cannot make use of your right of cancellation or return. . Likewise, the Company discovers later that it will have the right to terminate the contract. Naturally, it will immediately inform you about this and refund any payments you have made.

6. PAYMENT METHODS

The Company has several methods and forms of payment for its Online sales, which you can consult directly on our Website (fajasbelladonna.co) . The Company will carry out an individual credit check for each purchase in accordance with the Company Protection Policy. Depending on the results of this control, The Company reserves the right to reject certain payment methods.

7. ELECTRONIC BILLING

By making purchases on the Website (fajasbelladonna.co), you implicitly accept as a customer freely and voluntarily, receiving and paying in the respective expiration dates, the electronic invoices originated by the purchase of items from The Company, and you also authorize it to, as of the date, publish the invoice for the sale of items purchased by the company that is mentioned as the purchaser. in this document. Likewise, you accept as a client the sending of an invoice by electronic means and this exempts The Company from sending it physically. The sending of invoices by electronic means will be available for your service from the date, and this will be exclusively invoiced electronically, except in cases of contingency plan for technical damage to the systems where a manual invoice will be delivered. Each invoice issued by The Company complies with the requirements established by the DIAN, therefore, in the event of any claim, apply the same solution procedure to PQRS (Requests, Complaints and Claims) by contacting us at the following email servicioalcliente@fajasbelladonna.co As a client, you acknowledge and accept that it is your responsibility to have the active service of the email reported for this purpose. Acceptance of the invoice will be understood as notification of receipt or reading of the email sending the invoice for all legal purposes.

8. DOMAIN RESERVATION

The products supplied will remain the property of The Company until you have paid in full all amounts arising under any contract you have with us, including payment of costs, payment for previous or subsequent deliveries or partial deliveries. You will not be able to sell, dispose of, or encumber the products before acquiring ownership of them.

9. APPLICABLE LAW

Colombian law will apply to the contract.

10. PRODUCT MAINTENANCE

The Company wishes to draw your attention to the washing and maintenance instructions printed on product labels. The Company will not be responsible for any damage resulting from incorrect or inappropriate handling or use of the products, including use contrary to instructions. 11.RECOMMENDATIONS FOR USE AND CARE. Use mild soap when washing the garment.

• Dry in the shade.
• Do not wash in a washing machine.
• Do not use bleach.
• Do not iron.
• Do not twist.
• Avoid using rings, handles or any type of sharp element when putting on the garment.

We recommend using the correct size in your girdle; If it is smaller it could cause various discomforts to your health and skin, it could also cause early deterioration of the garment and if it is a larger size it could not generate the expected results. Plus, you won’t be comfortable with her. At the time of use, do not leave the lace or silicone band in the same place; it is recommended that you move it when you go to the bathroom, so as not to cause a burn or allergy. If you observe any allergic reaction, you should stop using the garment and we invite you to consult with your doctor.