Data privacy policy
Fajas Belladonna communicates to its interest groups the Privacy Policy, which has been adopted in compliance with the current legal regime contained in Statutory Law 1581 of 2012.
The personal data in the custody of Fajas Belladonna, in its capacity as responsible and/or in charge as the case may be, will be treated in compliance with the principles and regulations provided for in Colombian laws and good practices applicable to the personal data protection regime.
The personal data held by Fajas Belladonna. They will be treated according to the following general purposes:
For the fulfillment of obligations and/or commitments derived from the relationships, contractual or not, existing with its interest groups.
For compliance with legal obligations that involve personal data of its interest groups.
For commercial management and relations with its interest groups related to the products and services offered to the market.
To communicate to your interest groups information about your products, services, publications, training events, commercial activities and advertising associated with your business activity, whether carried out directly or not.
To deploy corporate social responsibility activities towards its stakeholders.
To manage the security of people, property and information assets held by the organization.
In each business process, and in accordance with the personal data collected and processing to be carried out, the particular purposes will be previously informed in the respective privacy notice; name or company name and contact information of the person responsible or in charge of the treatment, and if the treatment is carried out by a person in charge, in which case such person in charge will be under the direction of Fajas Belladonna; the rights that assist the owner and the mechanisms provided by Fajas Belladonna. to publicize the Privacy Policy.
Any person who is part of one of the interest groups, in their capacity as owner or legitimately authorized, in relation to the processing of their personal data has the right to:
Exercise your right of habeas data consisting of knowing, updating, rectifying, opposing and canceling the information collected from them, in those cases where appropriate.
Evidence the existence of the consent granted, unless there is legal authorization for the treatment.
Exercise the actions recognized by law regarding the protection of personal data and habeas data.
To exercise habeas data, the owner of the personal data or who demonstrates a legitimate interest as indicated in current regulations, may do so by contacting Fajas Belladonna through the email: contacto@fajasbelladonna.co or by contacting the hotline. national: at (+57) 311 387 00 18. Whoever exercises habeas data must accurately provide the contact information requested in order to process, attend to and respond to your request and deploy the charges for the exercise of your rights.
Seeking to comply with the obligations acquired with its stakeholders, Fajas Belladonna is authorized to transfer the use of personal data to its commercial allies. Said transfer will always be made for collaboration purposes, that is, communicating relevant information to the owner of the data, never for commercial use by third parties.
The processing of personal data carried out by Fajas Belladonna in accordance with this policy will be based on the standards, procedures and instructions adopted by this organization for compliance with the legislation applicable to the protection of personal information.
SPECIFIC PRIVACY POLICIES
I authorize my personal data to be incorporated into the Fajas Belladonna database and that I am aware of the privacy policy defined by Fajas Belladonna, which is explicit on the front page of this website. Likewise, I declare, under the seriousness of oath, that all the data recorded here are true, complete, exact, real and verifiable.
I authorize Fajas Belladonna to send me information related to promotions and any information of interest that improves the commercial relationship through my email, text messages and/or voice, and in the event that Fajas Belladonna accepts me as a client Through these means, inform me of my portfolio status and payment dates and notify me of future credit information reports that are pending under the terms of Law 1266 of 2008.
Cookie use policies
To better understand user needs and provide better service, this site uses anonymous identifiers (“cookies”) to collect anonymous information about its users’ preferences and interests. The information collected by this means is used to create profiles
anonymous for any purpose, including, but not limited to, developing, manufacturing and marketing products. The information obtained by this means is never combined with personal data that allows the identification of a specific person (such as name, address or email address) or any information that may be considered sensitive or that may compromise the privacy of users. .
Payment information security
Payments made through the Site will be processed by our online payment agent EPAYCO. Such information must be accurate and truthful and must be kept up to date. If any changes occur to your details, you must update them through the “My Account” page on our website.
Our e-commerce technology platform WOOCOMMERCE and our payment ally EPAYCO
This policy is an integral part of the Terms and Conditions of use document of the website, which are published on the site.
INTRODUCTION
Law 1581 of 2012 developed “the constitutional right that all people have to know, update and rectify the information that has been collected about them in databases or files, and the other rights, freedoms and constitutional guarantees referred to in the article 15 of the Political Constitution; as well as the right to information enshrined in article 20 of the same.” This constitutional right known as habeas data, gives citizens the possibility of deciding and controlling the information that others have about them and, in that order of ideas, law 1581 of 2012 establishes mechanisms and guarantees that allow the full exercise of the aforementioned right. . In compliance with the provisions of Law 1581 of 2012, Fajas Belladonna S.A.S, as responsible for the processing of personal data and sensitive personal data of interested parties, has adopted the following Information Processing Policies, to guarantee that the processing of personal data and sensitive personal data complies with current legal provisions.
AIM
Ensure the preservation and confidentiality of the information of the interested parties (Clients, Suppliers, collaborators, Contractors, Subcontractors, Partners, etc.) of the company Fajas Belladonna S.A.S., collected for the operation of the company, in accordance with the provisions of the Article 15 of the National Constitution, Law 23 of 1981, Decree 1377 of 2013 and Decree 1995 of 1999, and following the guidelines of Law 23 of 1981 and Resolution 2546 of July 2, 1998.
MANDATORY
These policies are mandatory and strict compliance by all employees of Fajas Belladonna S.A.S as well as contractors and third parties related to the company.
All employees must know and comply with these policies in the performance of their duties, (In accordance with numeral 1 of article 58 of the Substantive Labor Code, it is a special obligation for the worker to “observe the precepts of the regulations and abide by and comply with the orders and instructions given in particular by the employer or its representatives”).
In cases where there is no employment relationship, a contractual clause must be included in which the contractor undertakes to comply with these policies.
DEFINITIONS
Authorization: Prior, express and informed consent of the Owner to carry out the Processing of personal data
Authorized: It is the Company and all the people under the responsibility of the Company who, by virtue of the Authorization and this Policy, have legitimacy to Process the Personal Data of the Owner. The Authorized includes the genus of the Authorized.
Privacy Notice: It is the verbal or written communication generated by the Controller, addressed to the Owner for the Processing of their Personal Data, through which they are informed about the existence of the information Processing policies that will be applicable to them, the form to access them and the purposes of the Treatment that is intended to be given to the Personal Data.
Database: Organized set of Personal Data that is subject to Treatment.
Personal Data: It is any information of any type, linked or that can be associated with one or several specific or determinable natural or legal persons.
Public data: It is data that is not semi-private, private or sensitive. Public data are considered, among others, data relating to the marital status of people, their profession or trade and their status as a merchant or public servant. Due to its nature, public data may be contained, among others, in public records, public documents, official gazettes and bulletins, and duly executed judicial rulings that are not subject to confidentiality.
Sensitive Data: This is Personal Data that affects the privacy of the Owner or whose improper use may generate their discrimination, such as those that reveal union affiliations, racial or ethnic origin, political orientation, religious, moral or philosophical convictions, membership in unions, social organizations, human rights or that promote the interests of any political party or that guarantee the rights and guarantees of opposition political parties, as well as data related to health, sexual life, and biometric data.
Responsible: It is the natural or legal person, public or private, who, by itself or in association with others, carries out the Processing of Personal Data on behalf of and on behalf of the Responsible.
Enablement: It is the legitimation that expressly and in writing through a contract or document that substitutes it, grants the Company to third parties, in compliance with the applicable Law, for the Processing of Personal Data, converting such third parties into Data Processors delivered or placed available.
Consultation: Request from the data owner or persons authorized by the data owner or by law to know the information that rests on it in databases or files.
Manual: It is the Company’s Internal Manual of Policies and Procedures for the Protection of Personal Data, in which the policies and procedures are recorded to guarantee adequate compliance with the Law.
Responsible: Any person who is the recipient of the Policy and is subject to compliance with this Policy for carrying out Personal Data Processing activities within, on behalf of, on behalf of or for the Company, including but not limited to anyone who is an employee, director, representative, contractor, agent, deputy, delegate, ambassador, shareholder, partner, external consultant, supplier and client of the company.
Owner: It is the natural or legal person to whom the information stored in a Database refers and who is the subject of the right of habeas data, as the owner of the corresponding Personal Data.
Transfer: It is the Processing that involves the communication of Personal Data within or outside the territory of the Republic of Colombia when its purpose is to carry out a Processing by the Processor on behalf of the Controller.
Transmission: It is the Processing activity through which Personal Data is communicated, internally or with third parties, within or outside the territory of the Republic of Colombia, when said communication is intended to carry out any Processing activity by the recipient of the Data. Staff.
Treatment: It is any operation or set of operations, electronic or not, that allow the collection, conservation, ordering, storage, modification, relationship, use, circulation, evaluation, blocking, destruction and, in general, the processing of Personal Data, as well as as well as its transfer to third parties through communications, queries, interconnections, assignments, data messages.
SENSITIVE DATA
Fajas Belladonna S.A.S prohibits its collaborators, contractors and direct or indirect third parties from disclosing data considered sensitive in the constitution and the law, such as racial or ethnic origin, political preference, union membership, affiliation to governmental or non-governmental social organizations, rights organizations. human rights, religious convictions, sexual orientation, biometric or health data, etc., which are subject to confidentiality and confidentiality.
The processing of sensitive data is prohibited, with the exception of the cases explicitly indicated in article 6 of Law 1581 of 2012, that is, in cases where:
The Owner has given explicit authorization to said Treatment, except in cases where the granting of said authorization is not required by law.
The Treatment is necessary to safeguard the vital interest of the Owner and the Owner is physically or legally incapacitated. In these events, legal representatives must grant their authorization
The Treatment is carried out in the course of legitimate activities and with due guarantees by a foundation, NGO, association or any other non-profit organization, whose purpose is political, philosophical, religious or union, provided that they refer exclusively to to its members or to people who maintain regular contacts due to their purpose. In these events, the data cannot be provided to third parties without the authorization of the Owner.
The Treatment refers to data that is necessary for the recognition, exercise or defense of a right in a judicial process;
The Treatment has a historical, statistical or scientific purpose. In this event, measures must be adopted leading to the deletion of the identity of the Holders.
In cases where the Processing of sensitive data is possible, the following obligations must be met:
Inform the owner explicitly and in advance, in addition to what general requirements for authorization for the collection of any type of personal data, which of the data that will be processed are sensitive and the purpose of the Processing, as well as obtaining your express consent.
RIGHTS OF DATA OWNERS
Persons obliged to comply with these policies must respect and guarantee the following rights of data owners:
Know, update and rectify your personal data in front of the Data Controllers or Data Processors. This right may be exercised, among others, against partial, inaccurate, incomplete, fragmented, misleading data, or those whose Processing is expressly prohibited or has not been authorized.
Request proof of the authorization granted to the Data Controller except when it is expressly excepted as a requirement for the Treatment, in accordance with the provisions of article 10 of Law 1581 of 2012.
Be informed by the Data Controller or Data Processor, upon request, regarding the use that has been given to your personal data.
Submit complaints to the Superintendency of Industry and Commerce for violations of the provisions of this law and other regulations that modify, add or complement it.
Revoke the authorization and/or request the deletion of the data when the processing does not respect constitutional and legal principles, rights and guarantees. The revocation and/or deletion will proceed when the Superintendence of Industry and Commerce has determined that in the Treatment the Controller or Processor has engaged in conduct contrary to the Constitution and the law.
Free access to your personal data that has been processed.
PROCEDURE FOR EXERCISE OF RIGHTS BY OWNERS
Holders of personal data must file their queries, requests or complaints at the Customer Service Office by contacting the email address: servicioalcliente@fajasbelladonna.co
Queries: Fajas Belladonna S.A.S must respond to queries within a period of ten (10) business days from the date it was received. When it is not possible to meet this time, the interested party must be informed, expressing the reasons for the delay and the date on which the query will be answered within a period of no more than five (5) days.
Claims: The Owner or successor in title who considers that the information contained in a database must be corrected, updated or deleted, or when they notice the alleged breach of any of the duties contained in the law or in this Policy, may present a claim to Fajas Belladonna S.A.S which will be processed under the following rules:
The claim will be made through a request addressed to the Data Controller or Data Processor, by email with the identification of the Owner, the description of the facts that give rise to the claim, the address, and accompanying the documents that you want to assert. If the claim is incomplete, Fajas Belladonna S.A.S. will require the interested party within five (5) days following receipt of the same to correct the deficiencies. After two (2) months from the date of the request, without the applicant presenting the required information, it will be understood that he has withdrawn the claim.
Once the complete claim is received, a legend that says “claim in process” and the reason for it will be included in the database within a period of no more than two (2) business days. Said legend must be maintained until the claim is decided.
iii. The maximum term to address the claim will be fifteen (15) business days counted from the day following the date of receipt. When it is not possible to address the claim within said term, the interested party will be informed of the reasons for the delay and the date on which their claim will be addressed, which in no case may exceed eight (8) business days following the expiration of the first term.
The Owner or successor in title may file a complaint with the Superintendency of Industry and Commerce, once the consultation or claim process has been exhausted before the Data Controller or Data Processor.
Revocation of authorization and/or deletion of data: The Owners may at any time request Fajas Belladonna S.A.S. the deletion of your personal data and/or revoke the authorization granted for the Treatment thereof, by submitting a claim, in accordance with the provisions of article 15 of Law 1581 of 2012, decree 1377 of 2013 and the Procedure indicated in this Policy.
If the respective legal term has expired Fajas Belladonna S.A.S. If the personal data has not been deleted, the Owner will have the right to request the Superintendency of Industry and Commerce to order the revocation of the authorization and/or the deletion of the personal data. Nevertheless the above, personal data must be preserved when required to comply with a legal or contractual obligation.
MODIFICATION
Fajas Belladonna S.A.S, reserves the right to modify its policy for the protection and processing of personal data, when circumstances or the law advise or order it; case in which the modification will be announced through the means that the company considers appropriate for the case.
VALIDITY OF THE POLICY
This policy comes into effect on July 1, 2016.
